Emptor CRM
     
 
 

Emptor is a vital CRM (Customer Relationship Management) software utilized by companies to achieve high standards in customer satisfaction.

Emptor has proven itself to be more than a CRM tool by also allowing companies to manage  relations with distributors, sales channels, partners, and competitors in an institutional and strategic manner.

Emptor allows integration with existing third party  ERP, back-end office applications and is positioned as the company’s central access point to other systems.  Emptor allows access to user’s information stored in external systems offline and mobile usage options eliminating the need for additional systems.

Benefits

Emptor has a strong framework and wide range of capabilities to help companies increase productivity and stay competitive in the global markets.
      

Customer Management
  • Easy access to centralized customer information for users in the
         organization
  • Standardization of business processes by workflows
  • Increase in sales through effective management of business
         opportunities
  • Increase success in marketing campaigns using reliable
         customer information
  • Consistency in shared customer data
  • Ability to manage different customer segments and product
         profitability

  • Integration of Sales Channels 
  • Access to customer database to improve sales and support.
  • Performance evaluation of sales channels through revenue,
         investment and institutional integration indicators

  • Marketing Activity Planning

  • Increase team productivity by allowing marketing activity planning
         and to measure results
  • Automated task assignments allow defining accountabilities of
         each step in a workflow
  • Increase in customer management capability by combining sales,
         finance, and service activities in a single work environment    

  • Increased Customer Satisfaction
  • Reduces proposal, order and procurement cycles
  • Increase customer loyalty through a wide range of standardized
         services
  •